What is Request for Information (RFI) in construction work? In construction works Request for information is a method that normally being applied at construction site to obtained certain information with regards to works issues. It is ranging from the construction drawings, site condition and may others site matters. Site Manager, Site supervisor, site engineer or any site technical assistant are among the common personnel that have been using the "Request For Information (RFI)" method or form as a way of communication to officially obtained any information which will affecting the construction works.
This RFI is commonly being issued out by contractor to the consultant or client site representative once there is any doubts arise from unclear instruction, specifications, drawings or plans or even the locality of the proposed structure. When contractor write and issue out a "Request for information", in actual fact, they already put it on record that they are having an construction related issue which might hindered them from starting the construction for certain work or structure. As such it is a proof that they already highlighting something which might cause delay in construction progress, extra construction cost, safety issue, site conditions or it might be only a request to confirm the validity of a verbal instruction, construction drawings or plans that had given to them unofficially.
Client site representative shall not take the "request for information" lightly since it having its legal value. In some cases, client site representative might not be in the position to provide such information to the contractor site personnel. If such situation occurred, with the issuance of "request for information" by contractor site representative, they then can convey or redirect the matter to their respective department or person in-charge to get the valid response or answer.
In construction, the line of communication when using the "Request for information" is between contractor site personnel and client site representative. By looking to those two parties we can say that the usage of "Request for information" Form is mostly at construction site level.
If we notice in the above paragraph, the words "mostly" was used, this is merely because "Request for Information" also sometimes being used between headquarters and site as an internal communication in the same organisation. However the usage of "Request for information is not limited only to those application but it can be customised to suit the needs of an organisation.
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